Introduction of Voice Guidance for Phone Support
Dear Customers,
We sincerely appreciate your continued support.
As part of our ongoing efforts to improve our services and streamline telephone support,
we will be introducing a voice guidance system.
From now on, when you call us, please follow the
voice prompts to select the option you require.
For inquiries related to claims,
we kindly ask that you provide detailed information through
our dedicated online form. When you call regarding such matters, we will send the link to the form via SMS.
■ Start Date:
Wednesday, April 1, 2026
■ How to Use:
1. Please call our company as usual.
2. Follow the automated voice guidance and select the option you need.
Thank you for your understanding and cooperation in helping us provide faster, more accurate service.
Kind regards,
TAU Corporation