Purchase method and flow
Purchase Eligibility
Eligibility to purchase is granted if the following conditions are met:
- ① After registering as a member on this website, your document has been reviewed and your registration has been completed.
- ② Payment of the auction participation fee (deposit) has been confirmed.
- ③There are no outstanding amounts that have exceeded the payment deadline.
Even if any of the above applies to you, we may revoke your eligibility to participate in the auction if we determine that you are unsuitable to participate in the auction.
How to purchase
1. Stock
- ①The customer who made the offer (effective offer) at least the same price as the asked price from the stock list will be the buyer. It is possible to make a prompt purchase on the same day without waiting.
- ②When multiple offers from the same customer are received: Only latest offer received will be valid.
- ③Failing to contact customer within one business day: The customer with the next valid offer will be the buyer.
2. Tender
- ①The listed price is the minimum bid price.
- ②The bid deadline depends on the product. Check the remaining time.
- ③The customer with the highest bid shall become the purchasing customer.
- ④ If multiple highest bids at the same amount are received the customer with the earliest highest bid shall become the purchasing customer.
- ⑤If multiple bids are received from the same customer for the same product: The final bid price shall become the purchase price.
- ⑥If the customer cannot be contacted within one business day: The customer with the next highest bid shall become the purchaser
- ⑦In the event of unavoidable reasons, such as a computer system failure, interfere with bidding sales, the Company shall take one of the following measures at its discretion. We will not be liable for any damages that may cause to you.
- ⅰ. Car purchase will be allowed to the highest bidder at the bid closing time.
- ⅱ. Cancel concerned bids that are due after the time of the failure and relist them later on.
3. ASK
The price is not indicated. Contact our staff if you are interested in purchasing these vehicles.
4. Auction
As the auction starts the product information shall be described in the auction list with the current price and remaining time. Press the "Refresh" button to confirm the most recent information.
- ①The listed price is always the current highest bid price or the auction starting price.
- ②The customer who has bid the highest price at the point the auction closes shall become the purchaser.
- ③In principle, we will issue an invoice in accordance with the terms trade selected at the time of the bid.
- ④ Bidding at the auction takes place with a system of "automatic bidding" in which the system automatically bids with other bidders on behalf of the bidder.
- ⑤The price input at the time of the bid is set to the "highest bid amount" but when bidding with other bidders the highest bid amount shall be set as the limit and re-bids shall occur until the highest price of the other party is exceeded.
- ⑥Where the highest price does not reach the reserved price the bid automatically become the highest bid price.
- ⑦Where the highest price reaches the reserved price the bid will be set automatically at the reserve price.
- ⑧The highest bid price is not indicated to the other bidders.
- ⑨ The products will not be sold if the bid price does not reach the reserved price. However this excludes the situations when the negotiation described in the next section occurs. The reserved price is not indicated until the highest bid reaches the reserved price.
- ⑩Even in cases where the auction ends without the successful bid price reaching the reserved price set by the exhibitor price negotiation may occur at the end of the auction. Note that such price negotiation may occur only within 3 hours after the end of the auction and is limited to the party with the highest bid for the vehicle concerned.
- ⑪Negotiation shall not take place in case of vehicles for which there were no bids.
The auction status can be confirmed from My Auction on the member page. - ⑫In order to avoid a large number of bids at the end of the bidding period in case there is a bid by 3 minutes (or within 5 minutes for shared stock) before the end of the auction the auction shall be extended by a further 3 minutes (or 5 minutes for shared stock) from the point of the bid. The extension will be repeated indefinitely as long as there is a bid within the extended time period.
Important Notice
If the auction progress is hindered due to unavoidable reasons such as a computer system failure, one of the following measures shall be taken at the Company's discretion. We will not be liable for any damages that may cause to you.
- ①Car purchase will be allowed to the highest bidder at the bid closing time.
- ②Resume auction.
- ③Cancel concerned bids that are due after the time of the failure and relist them later on.
Sales contract
After the auction ends, the successful bidder will receive an email. An invoice will be issued, and payment must be made within 48 hours. Please note that cancellations are not permitted as a general rule.
Claim
As a principle TAU does not accept complaints about products.
However only in case conditions set in TAU Member Terms and Conditions are met TAU shall accept complaints.
Regarding complaints, please check the membership terms and conditions at the link below.